How to Handle an Exit Interview
Posted in Job Loss & Resignation
On an employee point of view, the exit interview is not the most pleasant event they want to be in. As opposed to getting into a job interview for a prospect of getting a job, exit interview is being conducted when the worker is laid off, fired, or has resigned from the company.
Even though it can get a bit uncomfortable, employers do need to conduct an exit interview to gather viewpoints from ex-employees on what made them leave the company. The problem, however, is whether or not you should participate in it. Employees leaving the company are afraid that what they say in the interview would be held against them.
If faced with the task of having an exit interview, here are some suggestions that would work in your favor.
Weigh your options on whether to participate or not - Some companies let you decide if you want to get in an exit interview. Other companies, however, would even put your final salary on hold unless you participate. Check your ex-employer's policy about exit interviews, but whether to attend or not is all up to you. If you feel that it would only be used against you, simply excuse yourself (even if it means not receiving your final salary).
Think what you say or write - You need to think carefully about what you would answer in the interview as it can jeopardize any possibility of your re-employability. Even though your ex-employer assures you that your comments are only for the sake of company analysis and would not be held against you, keep your answers diplomatic.
Search for motivation - Exit interviews is meant to help companies in correcting themselves by collecting information like possible discrimination, lack of opportunities among others. You need to determine what made you leave the company.
Maintain your composure - The questions may appear trivial, but you need to keep your composure as if you are in a job interview. If you were laid off or fired by the employer, this would be a good chance to make them think again for having fired you.
Check papers before signing - Exit interviews also involve several documents that you may need to sign, such as the acknowledgment of your resignation or separation, and receipt of your final paycheck. You need to read each document before signing and check for anything questionable. Ask whether it is mandatory to sign these papers. If it is, consider submitting the documents a few days after the interview (once you have completely understood the documents).
Return any company property - As an act of courtesy, you need to return anything that the company provided you like documents and company car. List them all on paper that get the interviewer acknowledge the receipt.
Avoid any negativity - There is no need to comment negatively on a superior or colleague that you are not going to see for a while. Keep diplomatic during the exit interview and thank the company for the opportunity they have provided to you.
