Problem Employees Slow Pace
Posted in Management & Leadership
Employees cannot afford to work at slow pace in the business world. When they do, this creates a problem for the management.
According to BusinessTown.com, an employee with a slow work pace can be a difficult problem to solve if you don't set standards to compare actual performances against.
Quantitative measures
For nonprofessional positions, you can set standards or put minimum quantitative measures of output. For instance, you may expect factory workers to produce a certain number of your product per day. You can expect sales people to make a number of calls per day, go to a number of meetings per week, or close out a certain number of deals per month.
Time goals
Professional employees on the other hand, generally cannot be assessed using quantitative performance standards. But you can set time frames for when you expect say, a certain project to be finished. For instance, you may expect a graphic designer to create a lay out a fairly simple web page design within a 3-week period.
Failure to meet standards or deadlines
If an employee fails to meet his "quota" or meet his deadline, meet with the employee behind closed-doors. Present the facts of the situation as simply as possible - and "in an encouraging manner."
If you remain "pleasant and encouraging," your employee might even be inspired to promise to up the ante of his work pace. To be encouraging to the end, say something like "That's great. I'm pleased to hear that." After that, keep an eye out on the employee's daily output. Hopefully, his performance will improve. If not, resort to having them monitor themselves and record their progress every hour or every day, or have him report to you at certain intervals. You may lso assign co-workers to help him out.
If in case, during your first or subsequent meetings, an employee claims that the standards are not realistic or fair, you may point out (kindly) that others are able to meet the standards. At this point you may issue a a written warning and plan on terminating his or her employment unless the attitude and performance improves quickly.
Source: BusinessTown.com
