Doing Business in Egypt
Posted in Networking Etiquette
When it comes to culture shock, doing business in Egypt would take you by surprise if you don't learn about their quirks.
Appointments are often interrupted - Do not feel frustrated when your client suddenly receives a phone call from family or visits from friends.
You may need several appointments before actually meeting your colleague - Don't be surprised if your business associates in Egypt do not show up for the meeting. Not only is its jammed traffic to blame, but also other family and local obligations.
Holding hands between males are common - It is not usual for the Egyptian to hold your hand once you develop a friendship with him. Try not to react unkindly towards this gesture.
Failing to introduce someone's wife is acceptable - When introductions are being made with another man, do not be surprised if he acts as if his wife is not even there. Wives are not usually introduced and it would be rude to inquire who she is or to acknowledge her in any way.
Greet each other with a kiss - When Arab men greet each other, it usually starts with a kiss on the cheek and a soft hold on the right elbow as you shake his hand. Women greet each other by kissing, but it is rare for a male and a female to greet each other.
Names can be confusing - It is best to get the names (in English) of those you would meet, speak to, or correspond with ahead of time so that you can find out both their full names and how they are to be addressed in person.
Different meetings might take place at one time - Business meetings in Egypt don't normally take place in a private setting. Instead, other obligations, business matters, and even family issues often interrupt the original meeting. Your patience over such situations would be seen in a positive light.
Business cards should be printed on both sides - One side should be in English, while the other side should be in Arabic.
Documents should carry two dates - Egyptian documents follow two calendars: the Gregorian (or Western) and the Hijri (or Muslim). For instance, 7 July 2007 is around 22 Jumaada al-Akhira 1428.
Take note of good conversation topics - In Egypt, you could strike a good conversation if you talk about sports and the Egyptian culture.
Take note of taboo conversation topics - Never inquire about an Egyptian man's wife and children. Also, avoid personal topics such as how long the man has been married, where he lives, or how many sisters and brothers he has. Bringing up the topic about Israel is not a good idea either.
Titles are a big deal - When writing the name of an Egyptian associate, use the title and his entire name. When speaking to him, use the title and his last name. Know ahead of time how each person should be addressed and practice how to pronounce them. If a person has no distinct title, use "Mister" as a label of respect.
Yes does not exactly mean yes - The word "yes" can mean "yes," "maybe," or "we'll see." Make sure to politely ask some follow-up questions to confirm what your colleague meant.
